GHSM - Operational Monitoring Solution

Layering on top of existing network and application monitoring systems GHSM provides a technology agnostic approach to real-time management of heterogeneous architectures.

The states of the services derived from the pool of knowledge are presented in different views for each of the different stakeholder groups within the organisation.

Typically a front-office user has no interest or understanding of the technical language of specialist application and network monitoring tools.

Use GHSM to:

Create a common operational language to significantly improve communication across the Domain;

Multiple business centric views of the domain, thus enabling a faster and less confusing communication channel between all stakeholders;

Abstract low level metrics to define high level Services that represent the business processes that your business relies upon to operate;

Enable a self healing EAI architecture;

Manage cross dependencies in real-time.

How does GSM do this?

GHSM gathers key metrics from your domain into a pool of knowledge;

Applied in real-time to this knowledge pools are a set of rules that define services;

Publish current state of manages service to user views;

Deliver real-time state information to BPM integration platforms;

Both concrete and virtual that represent the functional components of the domain.

Extensions to GHSM

GHSLAM: SLA Manager monitoring services and reporting on SLA condition breaches;

GHBENCH: Monitor the performance of systems and service against bench marks.